When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address and phone number. You may, however, visit our site and place an order without registering.

Job applications and other registration forms may require this information for follow up contact purposes.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

• To improve customer service, including contacting you regarding your request. (Your information helps us to more effectively respond to your customer service requests and support needs.)
• To process transactions.
• To process job applications.
• To send you information as requested.

Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason, other than for the express purpose of delivering the purchased product or service requested by the customer.

Customers will not be subscribed to our mailing list unless specifically requested.

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example,  Administrators can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We accept payments through Authorize.net. When processing payments, some of your data will be passed to Authorize.net, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Authorize.net Privacy Policy for more details.

DRTC utilizes the Wordfence WordPress Security plugin to monitor real-time threats to our website. Wordfence monitors location of users, IP addresses, login attempts, and live traffic to the site. Wordfence’s Privacy Policy may be found here: https://www.wordfence.com/privacy-policy/. Any potential data breaches will be handled on a case-by-case basis, notifying registered users or the potential breach and action steps they need to take to re-secure their credentials.

We implement a variety of security measures to maintain the safety of your personal information when you place an order.  All supplied sensitive/credit information is transmitted via Transport Layer Security (TLS) technology and then encrypted into our Payment Gateway provider’s database which is accessible only by those authorized with special access rights to such systems.  They are required to keep your information confidential.  Our Payment Gateway provider is Authorize.net; they collect your payment and billing information.  Your personal payment information is governed by their privacy policy which can be found by clicking here.

After a transaction, your private information (credit card numbers, contact information, etc.) will not be kept on file with our organization.  Only that information which you provide when registering at our website is retained and that information will be retained until you change or delete the registration.

Yes, we use cookies to track your visit. Click here to view our Cookie Policy.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If there are any questions regarding this privacy policy you may contact us using the information below.

DRTC
2501 N. Utah Ave.
Oklahoma City, OK 73107
(405) 946-4489
dalerogers@drtc.org

Necessary cookies

These cookies are beneficial for logging on to secure portions of our website, and are also used when submitting payment information.

Analytical/performance cookies

These allow us to count the number of website visitors and to view how they navigate our site. This helps us identify any trends/patterns and to help us build a better, easier to navigate website.

Name, purpose

_utma / _utmb / _utmc / _utmv / _utmz / _ga / _gid

Used to track visitors via Google Analytics to see how they navigate websites

_fbp

Used by Facebook to deliver advertising to people who have visited our website via Facebook or a digital platform powered by Facebook Advertising.

tk_ai

WooCommerce uses to store a randomly-generated anonymous ID. Only used within the dashboard (/wp-admin) area and is used for usage tracking, if enabled.

tk_lr / tk_or

Referral cookie generated by Automattic to analyze referrer behavior for Jetpack-connected sites using WooCommerce.

tk_r3d

Cookie for Jetpack analytics

jilt_customer_session_id

Used to attribute placed orders to emails sent

PHPSESSID

Tracks a user’s session (visit through a website)

wfvt_*

Remembers details a visitor enters if replying to a post, saving users time

wordfence_verifiedHuman

SecurityWordfence is a security plug-in that helps keep the site safe and secure. Wordfence uses cookies for three tasks:To uniquely identify visitors shown in Wordfence Live traffic.To track a user who was previously logged into WordPress but has logged out to ensure that Falcon cache does not show that user cached pages.If a user has visited a unique page that allows them to bypass country blocking a cookie is set to identify that user so that country blocking does not prevent them from viewing the site.

Find out more about Wordfence cookies at https://docs.wordfence.com/en/Wordfence_options#Disable_Wordfence_Cookies

wp-postpass

Saves user login information when accessing a password-protected page